Our operating model
We begin by solving real service problems quickly. Larger repeat work grows from clients who already know how we communicate and perform.
About PTX Electric
Service calls build trust. Trust builds long-term partnerships.
PTX Electric is a Burnaby-based electrical service contractor built around responsiveness, practical problem-solving and accountable project completion.
24-hour responseEmergency phone response and dispatch
Service-firstSmall jobs and troubleshooting are welcome
Turnkey capabilityElectrical, drywall and handyman coordination
Regional coverageLower Mainland and Fraser Valley
How PTX grows relationships
Earn the next project by completing the first service call properly.
PTX is deliberately built around responsive service. We solve the immediate problem, explain what comes next and remain available when that customer has a larger electrical need.
Where we fit best
PTX is particularly suited to strata, co-operative housing, property management, restoration and established service clients.
Turnkey by design
Electrical repairs often affect more than wiring. Our wider repair capability helps move the space from problem to completion.
Who PTX is built to serve
Practical electrical help for people responsible for a home, property or operating site.
Homeowners
Electrical troubleshooting, lighting, breakers, fans, panels, small installations and repairs that deserve a clear answer and a proper finish.
Strata, co-op and property teams
Priority response, suite and common-area service, assessments, planning, documentation and coordinated corrective work.
Restoration, commercial and established clients
Loss-site response, power and equipment problems, lighting, operating-site service and suitable relationship-led projects.
Turnkey completion
The electrical repair is not always the end of the job.
When safe electrical access affects a wall or ceiling, PTX can coordinate the related drywall repair and appropriate handyman work. The goal is a usable, completed space—not a customer left searching for another trade.
For the right established client, this service-led model can extend into carefully scoped turnkey projects, generally under $100,000, with engineers or other specialists involved when required.
Explore managed-property support →Choose the right starting point
Start with the problem you need solved.
You do not need to diagnose the cause before contacting PTX. Choose the closest service path and describe what you can safely observe.
Emergency responseUrgent electrical hazards and failures that cannot wait.Explore →Electrical service callsTroubleshooting, repairs, installations and small electrical jobs.Explore →Property partnershipsResponsive support for strata, co-ops, managers and restoration teams.Explore →Planning and assessmentsReports, EV readiness, lighting upgrades and practical implementation.Explore →
Local presence
Two service locations. One dispatch team.
PTX serves customers across the Lower Mainland and Fraser Valley from Burnaby and New Westminster. These are operating locations, not 24-hour walk-in counters.
Office visits are not available 24 hours. Please call ahead.
Burnaby location9657 Sullivan Street, Burnaby, BC V3J 1H8New Westminster location810 Quayside Drive, Suite 205, New Westminster, BC V3M 6B9View service areas
Ready to start?
Tell PTX what is happening.
For an urgent electrical safety concern, call. For planned service, share the property, issue, timing and any safe photographs.
PTX locations
Find the office serving you
New Westminster location