Documented field work
Installation details and completed work
The need
The recorded scope was to troubleshoot outlets in a kitchen. During the visit, the GFCI had no power. The receptacle was disconnected and removed so the supply could be checked.
PTX's approach
PTX tested the supply wire and recorded 120 volts. That indicated the issue was with the GFCI itself rather than a lack of power at the supply. The broken GFCI was replaced with a new 20A GFCI receptacle.
The recorded result
PTX tested the new GFCI after installation and recorded that it was working properly. The work was completed in Vancouver on October 28, 2026.
What this job helps another property owner consider
When a kitchen GFCI outlet has no power, the outlet itself may need to be checked rather than assuming the whole supply is unavailable. This job shows the value of testing the supply and the receptacle separately before deciding what repair is needed.
Frequently asked questions
Questions property decision-makers ask
What did PTX find during this Vancouver emergency response?
The GFCI had no power, while the supply wire recorded 120 volts. PTX identified the GFCI as broken, replaced it and recorded that the new receptacle was working properly.