Documented field work
Installation details and completed work
The need
The customer wanted supplied lights fitted and a dimmer added to the dining-room light. Once the work was carried out, the bulbs were identified as incompatible with the new dimmer. An earlier note wondered whether a return visit might be needed, but the owner-confirmed outcome records this service as successful and ready to invoice.
PTX's approach
PTX fitted the customer-supplied lights and installed the Diva dimmer, including the recorded surcharge for fitting the dimmer to the dining-room light. The bulb issue was considered as part of the service rather than treating the dimmer itself as the only possible explanation. The customer was advised to replace the bulbs with compatible ones.
The recorded result
The lights and dimmer fitting were completed on October 9, 2026. The recorded follow-up was a recommendation for compatible replacement bulbs. This account does not establish that PTX later replaced the bulbs or carried out a particular final test, so those steps are not described as completed.
What this job helps another property owner consider
When installing a dimmer, it is worth checking whether the existing bulbs are compatible with it. In this documented case, the fitting was completed but the bulbs were not compatible, and replacing them was the advised follow-up. That is a practical consideration, not a diagnosis of another property.
Frequently asked questions
Questions property decision-makers ask
What work was completed on this New Westminster service call?
PTX fitted the customer-supplied lights and installed a Diva dimmer for the dining-room light. The recorded service was completed on October 9, 2026.