Documented field work

Installation details and completed work

Close-up of a covered electrical fixture with a cable visible, positioned on a wooden surface beside a wall.
afterA close-up work-context photo from an electrical service visit, showing a covered fixture and its connecting cable during investigation of a lighting issue.
Close-up of a small lighting fixture or electrical component resting on a wood surface during an electrical service investigation.
afterClose-up work-process photo from an electrical service call involving inspection of lighting fixtures.
Residential kitchen showing wood cabinetry, a stainless-steel range hood, tiled backsplash, and a recessed ceiling light.
detailKitchen lighting service context showing the cabinetry, range hood, backsplash, and recessed ceiling light.
Residential kitchen with recessed ceiling lights, dark wood cabinets and a step ladder set up near the counter.
detailKitchen lighting service visit showing the recessed fixtures and work area. The image documents the service context and does not by itself indicate that the lighting repair was com

The need: lighting that did not come back on with new bulbs

The immediate request was to inspect and fix broken lighting sockets in the kitchen area above the cupboards. The fixtures included four two-bulb units, one single-bulb unit and a small fluorescent fixture. There were only three bulbs on site. After PTX obtained and tried new bulbs, the lights still did not work.

PTX’s approach: inspect the fixtures and plan the appropriate next step

The recorded inspection identified ballasts that were no good, several tombstones that were no good and open splices above the cupboards that were not contained in boxes. PTX discussed LED lighting quote options, removed the old fixtures, installed two junction boxes with blank covers for the two wires coming from the wall, and recorded measurements and photographs for the quote.

The recorded result: the old fixtures were removed and the quote remained pending

The old lighting fixtures were removed and the exposed wiring was placed into junction boxes with covers. This addressed the recorded wiring condition while the measurements and photographs supported a forthcoming LED lighting quote. The replacement LED lighting itself was not recorded as completed, so this job should not be presented as a finished lighting installation.

What this job helps another property owner consider

When older lighting still does not work after a bulb change, the issue may involve the fixture or its internal parts rather than the bulb alone. This example also shows why the condition of wiring around the fixture matters when deciding whether to repair the existing lights or plan a replacement.

Frequently asked questions

Questions property decision-makers ask

What was found during this Burnaby lighting service call?

New bulbs did not restore the lights. The recorded findings included faulty ballasts, several faulty tombstones and open splices above the cupboards that were not contained in boxes.

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