Documented field work
Installation details and completed work
The need
The customer reported that the outside GFCI would move into the box when something was plugged in. That movement was the specific issue recorded for this electrical service call in Burnaby.
PTX's approach
PTX removed the outside cover, installed shims behind the GFCI to stop it from moving into the box, then reinstalled the GFCI and outside cover. The work addressed the fit of the existing device without adding unsupported changes to the recorded scope.
The recorded result
The GFCI was tested with the customer after the work. The recorded result was that the GFCI stayed in place.
What this job helps another property owner consider
If an outside GFCI moves when something is plugged in, the fit of the device within its box may need attention. This job shows the value of describing the movement clearly so the electrical service call can focus on the recorded problem; it is not a diagnosis of another property.
Frequently asked questions
Questions property decision-makers ask
What was addressed during this Burnaby electrical service call?
PTX addressed an outside GFCI that moved into its box when something was plugged in. Shims were installed behind the GFCI, the cover was reinstalled, and the device was tested with the customer.