Frequently asked questions

Clear answers before we arrive

Practical answers to the questions clients most often ask before booking electrical service with PTX.

Electrician replacing a ceiling-mounted smoke detector
01

What is an emergency?

Smoke, burning odour, heat, arcing, water near electrical equipment or an immediate safety concern should be treated urgently. Call 911 first where life safety is at risk.

02

What calls do you handle?

Breaker issues, failed circuits, lighting and controls, receptacles, switches, damaged wiring and fan replacement are common service calls.

03

Can you repair the wall too?

PTX has in-house drywall repair and handyman capabilities that can be coordinated when electrical access affects surrounding finishes.