Documented field work
Installation details and completed work
The need
The customer was looking to have dimmable switches installed and had attempted the work themselves before asking for help. The request involved three single-pole switches and one three-way switch.
PTX's approach
PTX disconnected and removed the three single-pole switches and the three-way switch. The recorded work then included installation of three customer-supplied Diva dimmers, one customer-supplied smart Diva dimmer and one customer-supplied Pico remote.
The recorded result
The work was recorded as completed on September 25, 2026. The listed installation work included the three Diva dimmers, the smart Diva dimmer and the Pico remote. The job record also lists two Wago 221 lever connectors and a site minimum electrical charge.
What this job helps another property owner consider
If you have started replacing switches yourself but need help finishing the installation, an electrical service call can address the existing switches and the devices you intend to install. In this example, the customer supplied the dimmers and remote, while PTX handled the disconnection, removal and recorded installation work.
Frequently asked questions
Questions property decision-makers ask
Can PTX install customer-supplied dimmers or remotes in Vancouver?
This documented Vancouver service call included installation of customer-supplied Diva dimmers, a customer-supplied smart Diva dimmer and a customer-supplied Pico remote. Whether a different device can be installed would need to be reviewed for that specific job.