The five questions
Ask: Do you regularly handle this type of property and problem? How can I verify the contractor? Who obtains permits and coordinates inspection? How are troubleshooting time and material explained? What documentation and finish condition should I expect?
Listen for process, not promises
A useful answer explains how the contractor gathers evidence, confirms authority, communicates changes and closes the work. Be cautious with guarantees made before the site condition is known.
Occupied properties need extra coordination
Strata, rental and co-op work may require notices, access, shutdown planning and resident communication. Include those requirements in the first discussion.
Practical takeaway: PTX serves Vancouver as part of its Lower Mainland coverage, subject to call type and current availability.
Frequently asked questions
Questions property decision-makers ask
Can an electrician price every repair by phone?
No. Defined installations may be estimated remotely, but unknown faults often require onsite diagnosis.
Should permit responsibility be written down?
Yes. The scope should identify whether a permit is required and who is responsible for it.
Current authoritative resources
Requirements and programs can change. Confirm current information directly: