The starting problem
Facility managers often receive separate complaints about flicker, dark zones, failed lamps and poor exterior visibility. Treating each item independently can hide a system-wide maintenance problem.
The first step is a walkthrough that records fixture type, condition, operating hours, controls, access and the spaces where poor lighting affects people or operations.
Build a priority map
Entrances, stairs, pedestrian routes, work areas, loading points and spaces with repeated failures usually deserve attention before decorative or low-use areas.
- Immediate failed or damaged equipment
- Visibility at changes in level and direction
- Areas serving cameras, entrances and exits
- High-ceiling or difficult-access fixtures
- Zones with repeat maintenance calls
Compare repair, phasing and replacement
Isolated faults may only need repair. A phased upgrade can address the worst areas first, while a full conversion may be reasonable when equipment is obsolete and maintenance affects the entire facility.
Compare capital cost, ongoing maintenance, controls, operating schedules and the quality of the resulting light. Energy estimates should use actual assumptions and current program rules.
Practical takeaway: Do not authorize equipment solely because it qualifies for an incentive; the fixture and control strategy still need to fit the space.
Close the loop
A complete project records installed equipment, control settings, changed circuits and follow-up items. Facility staff should know what changed and how to report future failures.
Frequently asked questions
Questions property decision-makers ask
Does a lighting audit require full replacement?
No. The review may support repair, a phased scope or full replacement depending on condition and operating needs.
Are BC Hydro incentives guaranteed?
No. Eligibility and funding depend on the current program, customer, equipment and project timing.
Current authoritative resources
Requirements and programs can change. Confirm current information directly:

